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Simple, affordable options for forums of any size.

Free

Up to 25,000 monthly active users

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$5/month

Up to 100,000 monthly active users

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$10/month

Up to 250,000 monthly active users

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$20/month

Up to 500,000 monthly active users

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Have questions? Need a bigger plan?

Have questions? Need a bigger plan?

Every plan includes...

unlimited searches

Unlimited searches

No need to rate-limit searches or hide your search box behind a captcha. Let your users search to their hearts' content.

unlimited posts

Unlimited posts

No need to worry about your search index size. Say goodbye to ever-expanding search logs.

no upfront fees

No upfront fees

No setup or upfront fees. Pay month to month and cancel whenever you want.

Pricing FAQs

Commonly-asked questions about pricing

Do I need a credit card to sign up?

No need for a credit card. All plans include a free 30-day trial. Getting started with Threadloom is easy and completely risk-free.


How does a free trial work?

Your free trial period starts when you complete your index build. During the free trial, you have access to all of Threadloom's search features, and there is no visible indication to your users that you are in a trial period.


What happens after the free trial ends?

If you haven't entered your billing information by the end of your trial, you will no longer have access to Threadloom search on your forum. Searches will automatically revert to legacy search until you either enter your billing information or uninstall the plug-in.


What is your cancellation policy?

You can cancel at any time. You will still be charged for services in the month that you've canceled.


Are there any setup fees?

No setup fees. We've designed Threadloom to be easy to install and setup, which includes keeping pricing simple.


Do you offer support?

We offer a range of support options for forums of all sizes. All plans include standard support, and we offer premium support options upon request. Drop us a line to learn more.


How do you measure monthly active users?

We use Google Analytics to measure the number of monthly active users. At the start of each billing cycle, we measure the number of monthly active users from the trailing month.


What happens if I go over the allowed number of monthly active users?

If your monthly average goes over your allowance, we automatically upgrade or downgrade you to the appropriate plan level at the start of your next billing cycle. We don’t charge your account mid-month if you go over your allowance; likewise, we don’t credit your account if the number of monthly active users changes to a lower tier mid-month.


Do I need to change plans?

No need to change plans! We'll ask you to select a plan when you first set up your forum. After your first billing period, we automatically upgrade and downgrade you based on the number of monthly active users.


What if I manage multiple forums?

No problem! You can add as many forums as you want to your account. You'll be prompted to select a plan for each forum. If you have more than 10 forums, feel free to drop us a line.


What should I do if I am going to put my forum into maintenance mode for an extended period of time?

If you're planning to disable your forum for longer than a week, drop us a line. We can suspend your plan and disable search so you don't have to pay during that period.